Quality Policy of BIZ CONSULTING, s.r.o.
We implement and maintain a quality management system according to ISO 9001:2015, and we are committed to the following:
Customer Focus
- We understand the needs of our clients and strive to exceed their expectations.
- In the field of IT development, we create solutions that are functional, secure, efficient and tailored to the specific customer’s requirements.
Continuous improvement
We continuously analyze and improve our processes to make them more efficient, reliable and sustainable.
We support innovation and research as the basis for the growth of the quality of our IT services.
Employees and teamwork
- Our employees are the key to success – that is why we support their continuous education, expertise and teamwork.
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Each employee understands their role within the QMS and actively contributes to the fulfillment of quality goals.
Process approach and risk management
- The management of our activities is based on a process approach, while we systematically identify and manage risks and opportunities.
- In the field of software development, we use standardized methodologies and control mechanisms to ensure the quality of deliveries.
Fulfillment of legislative and regulatory requirements
- We comply with all binding legal and regulatory requirements, as well as the requirements of interested parties, which are related to our activities.
Measurable quality goals
- We regularly set and monitor SMART quality goals that are in line with the company’s strategic direction and the requirements of our customers.
We communicate this quality policy to all employees and publish it for interested parties. It serves as a basis for building trust, increasing performance and long-term success of BIZ CONSULTING, s.r.o.